ALMA: Access to Language Methods for Increasing Migrants' Abilities to Start Their Own Business

alma: Access to  Language Methods

ALMA: Access to Language Methods for Increasing Migrants’ Abilities to Start Their Own Business is a European cooperation project aimed at stimulating migrants to begin a new business, to inspire and provide them with practical guidelines in order to start and run a successful company within a new cultural and linguistic context.

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UNIT 4: COMMUNICATE YOUR BUSINESS

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Dialogue

Layla: Hi Nadine, here I am! I'm back! Thank you for staying in the store and waiting for my deliveries... I went to the graphic design studio!

Nadine: How did it go?

Layla: Fine! They showed me all their services: the branding, like the logo and fliers and their online products like a website or online shop. They also showed me some samples of their posters and video adverts.

Nadine: Well, maybe a website is important but I do not understand why you would need any video adverts?

Layla: Yes, and I must think of the price too! I think the basic package, which includes the website and a shop sign, is all I need at the moment.

Nadine: That seems to me the best choice, anyway the sign and design is very important! You should choose an image that reflects the different cultures of the products you sell.

Layla: True! Will you help me? Because I have to choose some images for the website too. I decided to do it myself in the end as I found a free online programme.

Nadine: Really? Isn't it too difficult? And then do you need the website at all? I mean, it's a small shop and your customers are the people who live nearby.

Layla: Yeah, it's true… I thought about it too. But you know now many people use Google Maps also for things close to where they are... So, you absolutely have to put the store marker on Google Maps, otherwise you have no visibility! Then, when I put up the shop sign, I want to run a Facebook live stream, but without showing the sign! Everyone will know that I'm about to open and they'll get very curious about it!

Nadine: Great idea, really!

Layla: Yes, live streaming is now the most effective communication tool on social media. I am sure I'll use it a lot, even during the opening, because it's free and engaging! I've already created the Facebook event.

Nadine: Well done! You're becoming a real businesswoman! And in my opinion the English course you are taking helps you very much. In fact, you have improved a lot.

Layla: Oh thank you for that, it means a lot! Speaking the language well helps me so much with my communication skills.

Nadine: That's just the way it is. Actually, I wanted to tell you that I found a catering company nearby that has great prices, good food and good service.

Layla: Thank you!!! Let's get to work!

Vocabulary

Find the right word that is described in the table below:

Poster
Flyer
Launch event
Visibility
Basic package
Catering

 

The ability of a business or a person to attract the attention of as many people as possible.

 

Food preparation and delivery of services as part of an event, such as a wedding.

 

A group of services a company offers to its customers that is most cost effective.

 

A printed advert in public places to draw attention to a specific topic area for information or marketing.

 

Printed information distributed free of charge to the public.

 

A celebration of opening a new business.

Which of these communication initiatives has Layla chosen for the promotion of her shop?

a) Radio commercial

b) Flyers

c) Email invitations

d) Posters

e) Positioning on Google Maps

f) Facebook Event

g) Launch event with drinks reception

h) Video recording

i) Gifts to customers

j) Paid ads

k) Self-made website

l) Website created by the graphic studio

m) Online streaming

Multiple choice
Choose the right answer from the three options below:

1. Nadine was waiting at the store because
2. The basic package that Layla has chosen includes
3. Layla will create the website of her store through
4. Layla decided to run a live streaming to
5. Having good communication skills for Layla means